Tickets may be picked up at the New Hope Church Business Office located at 2450 Winfield Dunn Pkwy. The office is located at the back of the church on the lower level of the building. Please follow the road around to the back of the building and ring the doorbell at the double doors. Someone will answer the door and assist you. The Business Office is currently open Monday – Wednesday, 9am to 5pm. We endeavor to extend the hours as we get closer to show dates, so please check back for additional pick-up times at a later date, if needed. You can also pick up tickets in the New Hope Church Lobby on Sundays before and after our 10am service.

New Hope is no longer offering “Will Call” ticket options. All General Admission Tickets must be picked up no later than Wednesday, December 6^th by 5pm. After this time, Standby Tickets will be available at the door the night of the performances. For those guests travelling long distances, we will make the exception of mailing your tickets via the US postal services. Due to the cost of postage, we are only able to mail tickets to our guests traveling from outside of the area.

Every ticket represents a seat! We limit ticket reservations to 10 per transaction. If you have secured attendants for all 10 tickets and desire additional tickets, you are then able to acquire additional tickets.

New Hope is no longer reserving seats or allowing early entry for large groups. However, to assist large groups that may be attending, if we know in advance the night you are attending the performance, we will provide a “group seating” section of our auditorium to help accommodate our groups being able to be seated together. This area will be on a first-come, first-served basis and is not guaranteed. Please contact the New Hope Church Business Office for further information at 865-932-4673

The New Hope Theatre is accessible. We will have parking attendants that can direct you to Handicapped parking spots. We also have a limited number of roll-in handicapped spots in our theatre for wheelchairs and scooters. Due to the safety of all guests and our cast who will use the aisles during the show, walkers and wheelchairs that are used by individuals who choose to be seated in regular Theatre seats will be removed from the aisles by an usher, stored nearby, and returned to guest when needed.

V.I.P Tickets are available to our sponsors and their guests. Each sponsor receives a specific number of tickets based on their “tier” of sponsorship. Our sponsors receive several perks, in addition to their V.I.P. tickets, such as preferred parking, business promotion in our Playbill and Screens, as well as a special gift to enjoy the night of the show. If you are interested in becoming a sponsor, please contact the New Hope Business Office at 865-932-4673 for more information or stop by the Christmas Spectacular table in the church Lobby before or after Sunday Service.

Intermission is halfway through the show and is approximately fifteen minutes in length. Concessions stands are open during this time.

V.I.P Tickets – Seating 5:45 to 6:15pm, we kindly ask that all V.I.P. ticket holders be seated by 6:25pm

General Admission – Doors open at 6:30pm, must have a ticket to enter.

Standby – Doors open for standby seating at 6:45pm on a first come, first served basis. Standby Tickets available at the door.

• Please note: V.I.P and General Admission Ticket holders receive priority. We do not guarantee entry for Standy Ticket holders.

Lobby Doors and Concession Stands open at 5:30pm

We are unable to replace General Admission Tickets at the door, however Standy Tickets will be available.

Tickets are good for the night they are printed. Remember, each ticket represents a seat. If you need to exchange a ticket for a different performance, please contact our Box Office before Wednesday, December 6^th at 865-344-0417. There are also Standby Tickets available at the door on the night of performances.